It might not have the standard of Verizon’s electronic phone tech, but if landlines are important to you personally, Check out what Cablevision offers.
I used to be not happy with the service Once i was purchasing it decades back and I am however not happy with your organization. The contractors you retain the services of are absolutely ignorant and rude. One of them just made an effort to fight me right after I explained to him he was parked inside a reserved space. Instead of just transferring, he tried to choose a struggle and bully a lady.
Here is the worst business for shopper service. We experienced an outage in the region and was explained to our account could well be credited, as it would be 2 weeks right before they could deliver a tech to repair the problem. From the meantime, we found A different provider and cancelled our account.
I am beyond pissed off. I'll Terminate this agreement once I can find Yet another provider. There's no Shopper SERVICE and what you might have is Regrettably missing !!
Billing/buyer services’ service was pretty lousy for me, just lately. I used to be named constanlty about a bill that was supposedly three mos above thanks. I was paying my Invoice although the payments were being remaining credited to someone else’s account. We ended up informed following the 2nd payment plus the 2nd about thanks detect, that evrything was all right, but we ongoing to obtain continuous calls.
Make sure you make Watch TCM available to myself and also other viewers. It might be a comfort and ease to me considering that I am house bound. I just observed it on TV when I was viewing the TCM Channel. I promptly looked it up on the internet and identified to my disappointment that you simply weren’t detailed. WHY?
Most cable television providers present high speed broadband Internet obtain, digital HD and SD tv programming, and digital telephone service all via a coaxial cable and Exclusive components interfaces within the cable provider.
mother and father attempted obtaining service for over a MONTH. Was informed they'd to attend a complete week Which they might be in this article now.
In Nov my Monthly bill went up and I was not suggested at orignal set up that it might. When I known as to distinct this up, I had been transferred around, hung up on and left on maintain. I saved contacting many of the way up by way of Dec eleventh. The supervisor stated they ended up going to make items appropriate and told me I did not require extreme wi-fi if I don’t game wherein I don’t as I am a fifty 12 months previous stuggling lady. get more info They adjusted my service and acquired the bill all the way down to $102 by which I sense remains high thinking about I don’t have cable througout my house and only limited stations in my home upstairs. I continously have challenges and can by no means get by way of to a happy upbeat valuable one that is ready to help. All of the agents work as In case you are complaining for no cause. I was sick for almost per month and my Computer system crashed however a pal encouraged me I didn't have internet around Dec fifteenth. I had misplaced my voice and could not phone so I phoned previous night only to receive hung up on, website transferred close to and final received a supervisor who instructed me in essence to Give up whinning and if I would like my wi-fi again then Invoice goes up to $119. Allow me to make this distinct, most of the agents and actions guidance a Fb webpage about Time Warner as well as the surveys executed stating you've the lowest scores at any time in client service and service usually.
I was not pleased awaking one particular morning to The brand new channel line up, Regardless that I realized it had been coming. I’m paying for High definition and truly appreciated the High definition channels getting grouped jointly for quick access. Now They may be scattered All over, mixed in with non-HD, Spanish stations, and various channels that happen to be of no relevance to me.
I a short while ago cancelled DISH and went with TWC. Within the date the technician arrived to install he completed all connections and attempted download to the new box. The box wouldn't down load, consequently he stated that he would return the following day in a our arranged time of 4PM, even so he under no circumstances returned. On contacting Buyer Service and telling my Tale, the Rep said that I didn't have an appointment and the Tech was carrying out me a “FAVOR” to come back on his very own time. After threatening to cancel my new service I ultimately acquired an appointment for the following a.
time warner consumer service is the worst I have ever knowledgeable. Supervisors don't know how to resolve challenges and provides buyer service quantities that are not Energetic. I refuse to produce yet another every month payment although waiting on Time Warner to obtain their act jointly!!!
Again We now have encountered another baffling discouraging condition with TWC. We ended up obtaining signal issues for our TV, phone and internet. We waited 4 days as well as a technician arrived more information out on Sunday in excess of Labor Day weekend. He swiftly diagnosed the trouble and performed A brief repair and explained he would have to notify ‘outdoors servicing’ to fix the condition. We were suggested that they'd connect with in daily or so. As of Wed 9/3 we did hear something so we termed purchaser service once again.
I signed up with TWC yesterday because of DirecTv currently being the worst firm that has at any time existed. We picked up our packing containers very last night, they are already arrange all day, and just waiting to the technician to come back. I lastly contact at 5:15 considering that no person experienced showed up yet to understand the technician “re-scheduled” .